Can I cancel my order?

How to Cancel an Order or Item

Need to make a quick change or cancel some gear before it ships? We’ve got you covered. You can easily handle this right from your RokFit account.

Here is how to get it sorted:

• Step 1: Head over to account.rokfit.com and enter the email address you used at checkout.
• Step 2: Check your inbox for a 6-digit verification code. Enter that code to log in (you do not need to remember a password).
• Step 3: Find the specific order in your history.
• Step 4: Hit the Cancel items button. (Keep in mind, this option only appears if your gear hasn't shipped yet).
• Step 5: Select the items you need to drop and submit your request.

If your order is already in transit and the cancel button is gone, we cannot stop the shipment. Do not sweat it, though. Once your gear lands, you can jump right back to returns.rokfit.com to set up a return to get your rotation dialed in.

Let us know if you run into any issues. 👊