International Shipping Policy

• Delivery time for international orders averages 6–10 business days but can take longer (up to 1–2 months for USPS First-Class International).
• USPS First-Class International: While affordable, this service can experience rare but significant delays. For faster and more reliable delivery, select USPS Priority, DHL, or UPS.

Customs and Import Duties:

• Shipping costs do not include duties, taxes, or other import fees. Customers are responsible for any fees imposed by their country or the shipping carrier.
• Customs, duties, and local taxes are assessed upon the package's arrival in your country. These additional fees are the responsibility of the recipient.
• RokFit does not lower the declared value of goods for customs purposes.

Rejected or Undeliverable Shipments:

• If your shipment is rejected by customs or deemed undeliverable, we will refund the value of the items once they are returned to us in resellable condition.
• You will be responsible for the original shipping charges and any additional fees incurred, which will be deducted from your refund.
• If the issue is due to a shipping carrier error, please contact the carrier directly to address the fees or file a claim.